Call 1-800-611-0875 - We proudly ship to APOs and FPOs We accept Visa, Mastercard, Discover, American Express, Paypal, and EFT
Click Here to go to the www.MonarchComputer.com homepage.   Login    View Cart    Checkout    Order Status  
GSA Schedule Contract GS-35F-0202P
Click Here to go to the www.MonarchComputer.com homepage. HOME | WELCOME | SERVICE | ABOUT US | CONTACT US | FORUMS  
     Choose your destination >>>
  Wish List  |       
custom systems - best sellers - barebones - combos - desktops
workstations - servers - notebooks - gaming - media centers
new arrivals - sales & clearance - components
accessories - software - refurbished
Basket Contents
Your shopping basket is currently empty



Customer Services

This page contains information for people who have already purchased from www.MonarchComputer.com, have already received their merchandise, and have follow-up service questions. If this is what you're looking for, proceed to "Customer Service" below. If not, try the suggestions at the bottom of this page.

   Customer Service

If you've already purchased from us and are looking for service info, click on one of the following headings for the latest in Monarch Computer Systems Customer Service.

   Tech Support for Complete Systems

We're sorry you're having trouble with your Monarch Computer System. Please select an option below to inform us of the nature of your problem:
  • Online Tech Support Request Form (for Systems)
    Please note that this form is specifically for systems. The form for parts is below, in the "Tech Support for Components and Parts" section.
  • Call Toll Free: 1-800-611-0875
    If you purchased 24/7 support and need help outside of business hours, call toll free: 1-877-878-7736
    Please note these numbers are for system support only (including Operating Systems Support). The phone contact for parts support is below in the "Tech Support for Components and Parts" section.
  • Monarch Forums
    These forums are monitored by Monarch's Tech Support staff several times a day, as well as having useful input provided by our knowledgeable customers.

Back to Top


   Tech Support for Components and Parts

We're sorry you're having trouble with your computer components. ("Components and Parts" includes Barebones, Motherboard Combos, parts and anything other than a complete system.) We offer free tech support for 60 days after purchase. Please select an option below to inform us of the nature of your problem:
  • Online Tech Support Request Form (for Parts)
    Please note that this form is specifically for parts. The form for systems is above, in the "Tech Support for Complete Systems" section.
  • 1-800-611-0875
    Please note this number is for parts support only. The phone contact for system support is above in the "Tech Support for Complete Systems" section.
  • Monarch Forums
    These forums are monitored by Monarch's Tech Support staff several times a day, as well as having useful input provided by our knowledgable customers.

Back to Top


   Questions About Returns

If you've determined that your components or system order needs to be sent back to us, please be sure to check the notes on your e-mail reciept for policy details or read our Terms and Conditions page. Returns must be authorized before being shipped back to us. You can request authorization using the options below:

Back to Top


   Other Suggestions


Can't find what you were looking for? Try these suggestions:

Back to Top


Get Special Offers From Monarch
Delivered Right to Your Email!
      Type:    Subscribe Me!  or Get More Info...
 
            Gift Certificates      Can't find what you're looking for? Let us know!    
 
Copyright © 2006 Monarch Computer Systems - Please see our terms and conditions and privacy policy.  

Click Here to see more of our awards and learn more about Monarch.