Monarch currently uses 128 bit encryption which is the highest level of Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of the tens of thousands of people, who have made purchases through the Monarch website using SSL, have reported to us fraudulent use of their credit card as a result of their online order. Monarch believes SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.
To protect your information once your transaction is complete, Monarch stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.
Monarch permits access to nonpublic personally identifiable information about you only to those employees whom we determine have a legitimate business purpose to access such information in connection with the provision of products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard nonpublic personally identifiable information about you.
FOR YOUR OWN PROTECTION: Never put your credit card number or other sensitive information in unencrypted e-mail.