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Online Privacy Statement

 

Monarch Computer Systems, Inc. ("Monarch") respects our customers' right to privacy. We will never sell, loan, or give away your personal information to other companies for use in selling products or services.


Privacy Policy


Monarch is committed to ensuring that it practices safe information handling procedures. The following is to provide you with an overview of our practices. Please note that these procedures are the ones practiced by Monarch and not those of any other entities.


What This Privacy Policy Covers


This policy covers how Monarch treats personally identifiable information that we collect and receive through orders and promotions. Personally identifiable information includes your name, address, email address and/or phone number that is not otherwise publicly available. Monarch will not collect such information unless you provide it voluntarily.

Monarch collects personally identifiable information when you register on our site, place an order or participate in Monarch promotions. Monarch may combine information that we have about you with information obtained from other parties. If you do not want Monarch to collect such information, please do not submit it to us.

This policy also covers non-personally identifiable information that we collect and receive. For example our servers automatically receive click stream information such as the address of the website that you came from before visiting our site, which pages you visit on our website, which browser you used to view our search and any search terms you entered on our site.


Use of Cookies


Monarch currently uses "cookies" on our site. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. By noting where these uniquely numbered browsers go on our site, we can study traffic patterns and improve our site. Please consult your browser for more information regarding use of cookies.


Email Policy


We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications or in order to request such permission.

Customers, who believe they are receiving our communications in error or no longer desire to receive them, should inform us at and we will remove those customers' names from our lists.


Information Sharing and Disclosure


Monarch will not rent, sell or share personally or non-personally identifiable information that we collect about you. However, Monarch will share such information as required to complete your transaction and process an order. Examples of such include but are not limited to providing your address to a delivery company for delivery of your order, providing information necessary to obtain payment from or through entities such as payment processors, banks and merchant banks. Your personal information is treated in accordance with each entity's privacy policy.

Monarch may disclose all of the information described above, as permitted by law. For example, we may need to share in limited circumstances personally identifiable information with third parties who work with us or on our behalf to provide products or services such as a shipping company or a manufacturer offering a rebate through Monarch. We may also disclose information in response to requests from law enforcement agencies, subpoenas, court orders, or state and federal regulators. We may disclose information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the terms and conditions of this Privacy Policy or the Terms and Conditions governing sales, or to exercise our legal rights or defend against legal claims.


Security of Order Information


Monarch currently uses 128 bit encryption which is the highest level of Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of the tens of thousands of people, who have made purchases through the Monarch website using SSL, have reported to us fraudulent use of their credit card as a result of their online order. Monarch believes SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.

To protect your information once your transaction is complete, Monarch stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.

Monarch permits access to nonpublic personally identifiable information about you only to those employees whom we determine have a legitimate business purpose to access such information in connection with the provision of products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard nonpublic personally identifiable information about you.

FOR YOUR OWN PROTECTION: Never put your credit card number or other sensitive information in unencrypted e-mail.


Collection and Use of Children's Personal Information


Monarch does not knowingly collect personally identifiable information from users under the age of 13. If for some reason we are made aware we have such personal information we will take reasonable steps to delete that information.


Changes to this Privacy Policy


Monarch may update or change this Privacy Policy from time to time and without prior notice to you. Monarch will post a notice on this site to notify you of any significant changes in our Privacy Policy.


Contact Us


If you have any questions about this privacy statement, the practices of this site, or suggestions contact .


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