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Warranty Options

Our pride, focus and commitment allow us to provide our customers with the very best quality computer, today and in the future. We adhere to ISO 9000 quality control standards. Each computer is run through a rigorous battery of tests, including a 48-72 hour burn-in diagnostic period for full compatibility. We also load all of the latest drivers included on a CD-ROM. After completing the testing procedures, our quality control manager, with over twenty years of experience, conducts a hands on 62 point inspection of your computer. These quality assurance procedures are the main reason for the success of our systems. Our team of experienced technicians are A+ Certified.

 
Custom PC and Desktops Systems
 

Monarch Preferred Support Option - 800059

Part# 800413 - Standard Tech Support, 90 Day Warranty
This option is available for Desktops. Please see terms and conditions for important information regarding all warranties, technical support and onsite repair service.Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800099 - Standard Tech Support, 6 Month Warranty
This option is available for Desktops, Workstations and Servers. Please see terms and conditions for important information regarding all warranties, technical support and onsite repair service.Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800012 - Standard Tech Support, 1 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your machine, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800245 - Standard Tech Support, 2 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800009 - Standard Tech Support, 3 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800246 - 24/7 Tech Support, 1 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping methodselected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800247 - 24/7 Tech Support, 2 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800059 - 24/7 Tech Support, 3 Year Warranty
This option is available for Desktops. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800248 - 24/7 Tech Support, 1 Year Warranty, Onsite Repair Service (1 Visit)
This option is available for Desktops. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800094 - 24/7 Tech Support, 2 Year Warranty, Onsite Repair Service (2 Visits)
This option is available for Desktops. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800072 - 24/7 Tech Support, 3 Year Warranty, Onsite Repair Service (3 Visits)
This option is available for Desktops. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

 
Workstation and Server Warranties
 

Monarch Preferred Support Option - 800060

Part# 800412 - Standard Tech Support, 90 Day Warranty
This option is available for Workstations and Servers. Please see terms and conditions for important information regarding all warranties, technical support and onsite repair service.Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800411 - Standard Tech Support, 6 Month Warranty
This option is available for Desktops, Workstations and Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800268 - Standard Tech Support, 1 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800249 - Standard Tech Support, 2 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800010 - Standard Tech Support, 3 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800250 - 24/7 Tech Support, 1 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800251 - 24/7 Tech Support, 2 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800060 - 24/7 Tech Support, 3 Year Warranty
This option is available for Workstations and Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800081 - 24/7 Tech Support, 1 Year Warranty, Onsite Repair Service (1 Visit)
This option is available for Workstations and Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800252 - 24/7 Tech Support, 2 Year Warranty, Onsite Repair Service (2 Visit)
This option is available for Workstations and Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800062 - 24/7 Tech Support, 3 Year Warranty, Onsite Repair Service (3 Visit)
This option is available for Workstations and Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

 
Quad Processor Workstation and Server Warranties
 

Monarch Preferred Support Option - 800264

Part# 800412 - Standard Tech Support, 90 Day Warranty
This option is available for Workstations and Servers. Please see terms and conditions for important information regarding all warranties, technical support and onsite repair service.Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800258 - Standard Tech Support, 6 Month Warranty
This option is available for (4) processor Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.
This Warranty does not include a 30 Day DOA Plan.

Part# 800259 - Standard Tech Support, 1 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800260 - Standard Tech Support, 2 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800261 - Standard Tech Support, 3 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800262 - 24/7 Tech Support, 1 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800263 - 24/7 Tech Support, 2 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800264 - 24/7 Tech Support, 3 Year Warranty
This option is available for (4) processor Servers. This option includes a 30-Day DOA Plan, in which Monarch Computer will pay the freight for the return of the system using the carrier and shipping method selected by Monarch Computer for an RMA issued within the first 30 days of the invoice date. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800265 - 24/7 Tech Support, 1 Year Warranty, Onsite Repair Service (1 Visit)
This option is available for (4) processor Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800266 - 24/7 Tech Support, 2 Year Warranty, Onsite Repair Service (2 Visit)
This option is available for (4) processor Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

Part# 800267 - 24/7 Tech Support, 3 Year Warranty, Onsite Repair Service (3 Visit)
This option is available for (4) processor Servers. Please see terms and conditions for additional important information regarding any warranties, technical support and onsite repair service. Monarch Tech Note - We strongly recommend purchasing the Operating System with your computer, so that we can load all of the latest drivers and configure the system for peak performance.

 
 
Hard Drive Warranties
 

These warranties apply only to hard drives sold as parts. Hard drives purchased in systems are covered by the same warranty as the system.

 
 

Part# 800108 - 1 Year Advanced Replacement Monarch Computer Hard Drive Warranty -

Protect your investment and make sure you get a new replacement drive and not a refurbished one.

If the drive fails during the first 15 days from the invoice date Monarch Computer will issue an advanced replacement on the drive. If the product fails after the initial 15-day period Monarch Computer will replace the defective product with a new product according to the standard RMA procedure. Please note that under the manufacturerÂ’s warranty it is likely that a refurbished or recertified drive will be issued as a replacement. Additionally, if you are unsatisfied with the drive upon purchase you may with this option return the drive for a full store credit the may be used for a different product from Monarch Computer. Please note that advanced replacements require a refundable deposit prior to shipment. See terms and conditions for important information regarding all warranties, technical support and onsite repair service.
(Please note that after purchase of a warranty through Monarch Computer you will still retain rights in any applicable manufacturer warranty.)

Part# 800107 - Manufacturer Warranty Only -
Under this warranty option the manufacturer is solely responsible for fulfillment of warranty obligations. The customer must contact the manufacturer of the product directly regarding what, if any, warranty and/or replacement is available. The manufacturer is likely to replace products with a refurbished or recertified unit rather than a new unit. Items purchased from Monarch under this part number are not eligible for return to Monarch for replacement, store credit or refund. If this is not satisfactory than please see Monarch warranty number 800108.

 
 
Video Card Warranties
 

These warranties apply only to video cards sold as parts. Video cards purchased in systems are covered by the same warranty as the system.

 
 

Part# 800323 - 6 Month Advanced Replacement Monarch Computer Video Card Warranty -

If the video card fails during the first 15 days from the invoice date Monarch Computer will issue an advanced replacement on the video card. If the product fails after the initial 15-day period Monarch Computer will replace the defective product with a new product according to the standard RMA procedure. Please note that under the manufacturerÂ’s warranty it is likely that a refurbished or recertified video card will be issued as a replacement. Additionally, if you are unsatisfied with the video card upon purchase you may with this option return the video card for a store credit that may be used for a different product from Monarch Computer. Please note that advanced replacements require a refundable deposit prior to shipment. See terms and conditions for important information regarding all warranties, technical support and onsite repair service.
(Please note that after purchase of a warranty through Monarch Computer you will still retain rights in any applicable manufacturer warranty.)

Part# 800107 - Manufacturer Warranty Only -
Under this warranty option the manufacturer is solely responsible for fulfillment of warranty obligations. The customer must contact the manufacturer of the product directly regarding what, if any, warranty and/or replacement is available. The manufacturer is likely to replace products with a refurbished or recertified unit rather than a new unit. Items purchased from Monarch under this part number are not eligible for return to Monarch for replacement, store credit or refund. If this is not satisfactory than please see Monarch warranty number 800323.

 


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